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- Dec 22, 2022
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Hello,
I have a site with a PA system and four wireless handsets that are part of a ring group for paging. When a user pages the extension (in this case, *99000) the phones and PA pick up the call but there is no audio on any device. Paging a device directly has audio, but even with a single device in a paging group there is still no audio. This function worked for a long time and then stopped working a few days ago with no obvious changes to the system. I tried enabling "PBX Delivers Audio" for the devices but that only caused the audio to stop working for any calls. I'm not super well-versed in VoIP systems so any assistance would be greatly appreciated.
I have a site with a PA system and four wireless handsets that are part of a ring group for paging. When a user pages the extension (in this case, *99000) the phones and PA pick up the call but there is no audio on any device. Paging a device directly has audio, but even with a single device in a paging group there is still no audio. This function worked for a long time and then stopped working a few days ago with no obvious changes to the system. I tried enabling "PBX Delivers Audio" for the devices but that only caused the audio to stop working for any calls. I'm not super well-versed in VoIP systems so any assistance would be greatly appreciated.