Solved Paging to Yealink T74W issue

[Allen_Miller]

• T74W on 185.87.0.37 (manually loaded)
• 3CX v20 U8 Build 1121
• Paging via Ring Group (single member) auto-answers correctly
• Paging via direct dial code (*71 + extension) rings instead of auto-answering
• Auto-answer is enabled on the receiving phone

This is a new pbx install.

Does anyone know if there is a problem with the Dial Code method? I believe the pbx wants to hand out 185.87.0.35 but the firmware web page https://www.3cx.com/docs/phone-firmwares/ lists the .37. I think when i tried the .35 that I could not get the Router Phone feature to work and what led me to find the .37 version.

Thanks.

 

[NikolasA_3CX]

Hi @Allen_Miller

As per our support ticket, the issue has been resolved as this was a permissions issue.
If you have any other questions, please let us know.