Paid Licence Tech Support

[Barnesm6]

I have a paid licence which is supposed to include tech support for one year but I can't find any details about who I'm supposed to contact. Is tech support supplied by 3CX (if so how do I get access as the support portal requires a username and password but there's no option to create an account and we never received any details after purchasing the licence, or is support provided by the reseller?

Thanks

 

[Pierre_3CX]

Hi there,
If you purchased support you should have been provided with credentials to access the support portal automatically.
Please contact your regional sales representative, contacts per countries can be found on http://www.3cx.com/company/contact/

 

[Barnesm6]

Thanks I'll contact them and find out why we haven't received any details