Parking Restricted to the User's Call Only

[mitchuniversal]

We have a current customer who are using the Desktop App and they are wanting to restrict the call parking feature and other options shown when you right click a call in the panel. They are wanting to prevent any accidental parking, transferring or dropping of another users calls but would like the ability to still do all those to their own call.

I know we can enable or disable each of these features but that then turns off the feature for everything including their own calls. Is there a way to set something that does this anywhere in 3CX? I could potentially stop them seeing the calls of the other extensions in the group but that removes the ability to see who is on the phone to who at a glance.

All users are set as a "User" in their group so it is not a "Manager" privilege that they have been given either.

If anyone has set something similar or even knows that it's not possible, any advice will be appreciated.

 

[ChrisC_3CX]

The transfer and drop options are always available for you own calls so all you would be missing is Parking. That said, you can still park a call by transferring it to say SP# where ' is the parking slot (e.g SP1). To pickup the call you can just call SP1.

Just make sure you're always typing SP# in capital letters.