Parse failed unexpected eof in context

[Peter Richardson]

Hi all,

I just started noticing these errors in the logs recently after updating to latest version:

05/03/2019 10:00:16 - Exception: ParseException ../../rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context:
132300
      ^
 @ ../../rutil/ParseBuffer.hxx:230

I read a long post about this on 3CX forum but they all said it eventually went away while they were waiting for a response from the 3CX support team. I read that it's either coming from 3CX, one of the phones or the provider, but nobody could figure out which. They said it was basically a malformed SIP packet. Does anyone have any further info about these errors? And can anyone please help me to solve this one? Many thanks in advance.

 

[craigreilly]

Is anything going wrong?
How long has this been going on?

 

[Peter Richardson]

I updated to SP6 about 2 weeks ago, and I have just noticed these errors today. I can't say I have been paying a huge amount of attention to the activity log in previous times, but I have never seen this error on any system before, so I guess it stood out to me.

Anything wrong? Well, the client complains of call drops and phones rebooting, but I'm not 100% certain on their sanity, so I'm just investigating at this stage.