Partnership and licensing questions

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asnc

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Hi!

I used to be a registred partner, following the recent changes in partnership requirements, i was told that my account will be converted as a trainee partner until 2024: this looks to be not the case as i've lost access to my systems from my portal:
  • can you please check this?
Some questions related:
  • How can i link the new licences sold / renewal to my account?
  • Are the licences already renewed counted, as i was told by the 3CX support ?

Thanks for your help and answers.

Regards
 
Last edited:
Hi @asnc,

The matter at hand has been communicated since the beginning of the year via various channels, along with suggested actions to mitigate the situation.

It is worth noting that your company will continue to be displayed within our PBX system until it is formally "unlinked".
Linking the licenses in question to your account means transferring the ownership from within the user portal.

In addition, please bear in mind the following Blog Post regarding End-User Accounts:
https://www.3cx.com/blog/news/4-sc-subscription-requirements/


I would like to point out that our doors remain wide open for both you and any ITC Reseller interested in (re-)applying to become a 3CX Reseller. Our strategic vision drives us to proactively enhance our reseller network by forging partnerships with top-tier, accomplished, and resellers sharing the same growth mindset.
This promises a symbiotic collaboration that not only protects the interests of both parties but also amplifies the returns on investments, offering a value-rich proposition for all involved.



Kindly,

Marcos
 
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