Patton 4554 and 3CX v9 config

[timste99]

I am trying to configure a Patton 4554 with 3CX v9 connected to a pair of linked ISDN BRI UK BT supplied lines (4 channels), and am getting 503 service unavailable in the Server Actvity log on the 3CX when I try and make a call.

I have used the config template from the 3CX to configure the Patton but no joy. Has anyone got a working Patton 4554 conected to UK BT ISDN config they could send me, suitably tweeked so as not to reveal their passwords etc. I can then see if its the config or something peculier about the BT lines that needs changing.

Very very frustrated having configured each of the 3CX and Patton about a million times with small changes but getting nowhere.

Help please...

 

[mfm]

Hi,

503 service unavailable is an error from the Patton indicating the lines are not connected properly, however before going towards that notion. What firmware is your Patton running?

 

[timste99]

You star, for replying...

Upgraded Patton 4554 to Smartware 5.6 Build Series 2010-07-15, to match tested 3CX template version exactly.

After still no joy, as you know, went onto upgrade to Smartware 5.6 Build Series 2011-01-17, where it currently sits.

T