Patton Call Pickup disconnects

[simongurner]

We are using a patton 4114 with BT lines connected to each port. Connection to the system is fine and each line is authenticated, with the config file improted fine during setup.

The problem we have though is everytime someone then picks up an incoming call, the call is then immendiately dropped (disconnected).

Also, when ever we try to dial out, again the calls just get disconnect straight away.

Has anyone got any ideas in where to look to solving this?

Regards

Simon Gurner

 

[robjbrad]

Hi,
Which firmware are you running? I had the same problem and I'm sure changing to the latest 3.21 solved it. Currently I'm running 4.2, but I had to change the loop-break timings to stop a call instantly disconnecting.


This is worth a read too:
http://www.3cx.com/forums/categorie...t-disconecting-calls-fix-3627/?highlight=4114

Cheers,

Rob

 

[robjbrad]

Also, remove battery reversal from the disconnect signal options.