Pause/Resume Call Recording

[Scott EIT]

Hi,

What's the easiest way to pause and resume call recording on a deskphone? Client has Pro licence hosted by 3CX with Fanvil deskphones.

 

[Alphabetic]

Use the 3CX client is the only way.

 

[Scott EIT]

The webclient?

 

[Alphabetic]

Any of the clients

 

[Scott EIT]

Is there no way of configuring a BLF?

 

[Alphabetic]

no not natively. If anyones managed to make something up or 3rd party you'd have to search the forum.

 

[Scott EIT]

Okay. Thanks.

 

[VoIPTools]

We offer a web API to stop / start recording. You would have to use the phone's ability to assign a web request to a BLF. This would likely be possible, but I would not describe it as straightforward.