PBX Express/ Google Cloud

[Matt Waechter]

We have setup the PBXexpress and have a customer running on it for 2 weeks now as a test bed. We have seen twice the management console drop with this error:
3CX Service notification
Following service(s) were stopped recently:
3CXQueueManager01 (X.X.X.X)
3CXPhoneSystemMC01 (X.X.X.X)
This was resolved by :
SSH to server from Google web mgmt.
Run “sudo su” to switch to root
Run “systemctl start 3CXPhoneSystemMC01”

The phones continue to run and end-users don't notice service interruption but I would really like to know why this is happening and resolve the issue so we don't run into this again.

 

[sos3]

What is your instance size ?

 

[NickD_3CX]

You might also want to check the Linux syslog files (all of them), that should tell you why the service stopped.