Each user updates their VM Greeting using the VM Extension (999 for a 3 digit system).
Enter your pin.
Retrieving voice mail by phone
To retrieve your voice mail by phone:
Dial the voice mail system extension. By default this is 999. If you are outside the company, you can dial this number from any digital receptionist menu.
Enter your extension number and when prompted your pin number. Press pound #
A prompt will be played with the number of read and unread messages in your voice mailbox.
Press * to play your unread messages.
During playback of voice mail, you have these options:
0 – Skip to the next message
1 – Skip to the previous message.
2 – Repeat current message.
3 – Delete the current message and automatically go to the next message.
4 – Call Back – this will trigger a call to the caller ID of the person who left the message.
5 – Forward message to another extension
9 – To go to the Voice mail options menu
# – To hang up the call
Voice mail options menu
The voice mail options menu allows you to set your status, configure your pin code and delete all read messages. It can be reached by entering 9 during message playback or during the welcome prompt. The following options are available:
1 – to set your status
3 – to dial an external number or internal extension
4 – to delete all messages
5 – To record your name (used for call by name)
6 – To play mailbox information
7 – To change pin number
8 – To change your voice mail greeting
9 – To repeat the prompt
# – To exit the call
