Phone provisioning issues

[jrjohnson]

Not for that particular phone as it's not in the console yet (since it won't pull down a provisioning template). However, out of curiosity, I did the exact same thing with another phone that was already in the console and I immediately got a "Not Found (404)" error.

I'll investigate my templates folder on the server to make sure nothing is missing or corrupt.

 

[giwm]

Yeah, try with a fresh factory template. I had the same issue with a custom template and found I'd missed an ENDIF. The +Config button is an easy way to see what the phone will see - if it's blank/404, then it's much more likely to be a template issue. I can post one here (or you could probably PM one of the 3CX guys if you aren't comfortable nabbing one from a stranger).