Phone: Reorder displayed items

[Jannis Schrader]

Hello,
we have the need to reorder values displayed on phone for inbound calls.

From settings in contacts -> options I can change the order of ringgroups and DID to be prepended or appended, so currently have it prepended and displaying Ringgroup : ID : CallerID.

I need to display DID:CallerID:Ringgroup.

Can please somebody give me a hint how to change?

Thank you in advance!

 

[YiannisH_3CX]

Hello @Jannis Schrader

Please note that the options allow you to either Prepend or Append information to the caller ID. You currently cannot have the caller ID in the middle. I would recommend posting this as a feature request to our ideas section of the forum https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[Jannis Schrader]

Hello @YiannisH_3CX

thanks you for your prompt feedback.
Do I get it right I have no way changing even if diving deeply somewhere in the configuration files?

Best regards
Jannis