Hello,
from time to time, some phones are unreachable. We get the VoiceMail message.
2 secondes after (or even less), it becomes reachable.
We tried with many numbers/phones, it happens from time to time for different number/devices.
We tried to understand the situation using the Logs.
It seems like some number got Unregistered then registered then unregistered then registered...
Here is a screenshot, we called from line 525 to line 543, it was not reachable then it becomes reachable:
-------------------------------------
-----------------------------------------------------
How can we fix that ?
Thank you.
Thank you
from time to time, some phones are unreachable. We get the VoiceMail message.
2 secondes after (or even less), it becomes reachable.
We tried with many numbers/phones, it happens from time to time for different number/devices.
We tried to understand the situation using the Logs.
It seems like some number got Unregistered then registered then unregistered then registered...
Here is a screenshot, we called from line 525 to line 543, it was not reachable then it becomes reachable:
-------------------------------------
-----------------------------------------------------
How can we fix that ?
Thank you.
- 3CX Version, 18.0 (Build 418)
- Server OS,Debian GNU/Linux 9 (64 bits)
- Is the 3CX Server Hosted and where? e.g. On-premises / locally
- IP Phone Make/Model/Firmware version, Fanvil /X1S/ 2.4.12
- Provisioning Method: Local
- VoIP Gateway Make/Model, OpenVox/IAG800 V2
- Has the Firewall Checker passed: YES
- Are custom Phone Templates being used: NO
Thank you
