Picking up a call without Call Assiatant

[eddietang]

Is there a way a user can pickup a call from another extension without the use of the 3CX Call Assistant app? If there isn't such a feature, perhaps it could be included in the next version?

 

[Mori]

DONT GO TO LUNCH.

:lol: Can imagine his temper when waiting for the call on an empty stomach...

 

[Pentangle]

Two things:

1) The "gone to lunch" was an EXAMPLE of a reason why the phone's own user couldn't answer it themselves. e.g. if i'm scrabbling around under a desk it would be nice if one of my colleagues would answer a ringing phone via a DTMF keypress on theirs to pick it up rather than firing up their computer, firing up Call Assistant, and then transferring a call to their extension. Doubly so i'm not going to create a hunt group for all and sundry to answer my DDI calls and transfer my phone to it on the offchance that I might stray more than 15 seconds away from my desk.

2) If you think i'm telling prospective customers that they need a computer in order to have a desk phone, you're very much mistaken.