Pickup calls in Windows Store Softphone

[tantumBG]

Hello all,
I am just wondering, how to pickup calls from other users in the neu V20 Softphone client?
Neither BLF nor right click context menu offers that option...
I this another "will be added in future releases" topic?

Thanks for your replies!

Bernhard

 

[Charles_3CX]

You can not use the BLF keys configured for other extensions to answer calls that are ringing on them, but you can perform a call pickup via dial code (*20* by default) or configure a customer speed dial BLF key for *20*.

 

[ThomB_3CX]

Hi @tantumBG thanks for your feedback

You can also do this in the Switchboard.

Follow the instructions in this blog to join the Beta program to try it out

https://www.3cx.com/blog/releases/windows-beta-panel-view/