Pickup Shared park from cordless

Status
Not open for further replies.

JDawson

Bronze Partner
Joined
Sep 18, 2020
Messages
37
Reaction score
3
Hey guys,
I cant seem to find a way to pickup call park from a cordless handset. All of the phones are yealink. The corded handsets pick up call park by pressing a BLF button. However that is not an option on cordless. Can anyone advise how to do it?
 
One of the easier ways of having "simple" phones pick up calls from shared parking spots is to create a few dummy extensions. Forward each to a SPX parking spot...501 -> SP1, 502 -> SP2 etc. A set simply has to get dial-tone, then dial the associated extension number, to retrieve a call.
 
So I set up an extension and then forward that extension to sp? Then to place on hold they transfer to that extension then to pickup they just dial the extension. Is that correct?
 
BLFs are not available for DECT phones. This means you cannot use shared parking on them.

If you know the intended recipient will be a DECT device, then try parking it in an orbit (ie. transfer to *00)
The DECT device can unpark it by calling *10
https://www.3cx.com/blog/docs/call-parking/


Hope this helps!

1668069098996.png
 
Status
Not open for further replies.

Members Online Now

Forum statistics

Threads
111,832
Messages
589,285
Members
164,662
Latest member
DejanMDS