Planet VIP 153 PT and 3CX

[rolf]

Has anybody tasted IP phone Planet VIP 153 PT with 3CX? As for me, transfer mode and music on hold does not work...

 

[miraportuga]

What do the Server logs show when you try to tansfer/hold a call?
Please post that part of the logs.

Cheers

 

[rolf]

What do the Server logs show when you try to tansfer/hold a call?
Please post that part of the logs.

Cheers

- Call from Ext. 104 to ext. 101. When press "HOLD":

13:39:45.734 MediaServerReporting::RTPSender [MS004000] Call(11)
Ext.104: (ACTIVE): Can't send RTP stream to 0.0.0.0:10004 destination
unreachable

13:39:45.390 MediaServerReporting::RTPSender [MS004000] Call(11)
Ext.101: (ACTIVE): Can't send RTP stream to 0.0.0.0:10106 destination
unreachable

- When unpress "HOLD" button:

13:39:56.578 MediaServerReporting::RTPSender [MS104000] Call(11)
Ext.104: (ACTIVE) RTP stream to 192.168.1.100:10004 restored.

13:39:56.281 MediaServerReporting::RTPSender [MS104000] Call(11)
Ext.101: (ACTIVE) RTP stream to 192.168.1.101:10106 restored.

 

[miraportuga]

Same thing happening here
http://www.3cx.com/forums/categories-1/3cx-phone-system-general-1/on-hold-music-doesn-t-work-2526/
Read it and see if it helps you in anyway. Im out of ideas here...

Cheers

 

[rolf]

Thanks for an answear! Ithink, that it is Planet's BUG...

 

[rolf]

Thanks for an answear! Ithink, that it is Planet's BUG...

...Or 3CX's

 

[miraportuga]

If its 3CX i dont believe its a bug, since may ppl got it working properly, maybe its some configuration here or there....
Try diferent settings, see if you can change anything that can make that work. I believe thats more a configuration problem somewhere then a bug....

Cheers

 

[LORD ORION]

Try

1) Remove SDP change support on the extension

If that doesnt work.

2) Remove reinvite support on the extension.