Playing a custom message AFTER transfer

[kuitogu]

Hi, I have a special request:
Calls are received on a dummy extension that always transfers the call to a mobile phone.

I need to play a custom message (always the same) on the mobile phone that receives the call before the call is connected.

Or: the call can connect, but only the receiver must hear the message

Nice to have: would it be possible to use this in a ring group?

I saw that there is the rebound feature but I can’t customize the message.

Cfd I guess?

 

[Evolute IT]

CFD cannot do that.

Do you just need to give the external user ability to decline the call before being connected to it?

 

[SweetAction]

Would the Screen Calls by requesting caller name using an IVR option work here?

https://www.3cx.com/community/threads/call-screening.46882/

 

[kuitogu]

Hey guys, thanks for the replies.
Sorry I should have mentioned the purpose: I am forwarding calls from online ads to shop owners. They just need to know that the call came from me.
They don’t want to install 3cx or get a secondary cellphone number.

So I wanted to announce the call with some beep or message.

Ivr screening wouldn’t work.

Callrail does it, so I thought there was some way with 3cx..

 

[leejor]

Sorry I should have mentioned the purpose: I am forwarding calls from online ads to shop owners. They just need to know that the call came from me.

So how are the calls forwarded from you, and other calls, different...caller ID? If so, then you can use the caller ID forwarding in the dummy extension to "pick out" your number and handle it differently. It could then be routed to a different outbound rule and again change caller ID if needed.

If the callers original caller ID is being sent, on calls forwarded from you, then I'm not sure how you would expect to make the calls appear to be different as the destination would simply see random numbers on their display. Perhaps forwarding to a (special) DID in 3CX, that then used an outbound rule, that changed all caller IDs to your number. . If your number were sent, and the destination were using a mobile, then they could set a unique ringtone to your number.