PNP Phones section populating with current registered phones

[tbc-tech]

Just upgraded to version 20 and all seems to be working correctly except for "remote phonebook", which I think I may have the fix for it. Any way I have noticed that a few phones are getting populated in the PNP Phones section of he admin console. Of course these phones are already provisioned and registered, so you can't assign them to the extension that they are currently assigned when they first were provisioned. So my question is do I just leave these phones alone and not do anything to them since all of the phones and the pbx system is working correctly? Because if I delete them out of hte PNP Phones section then I will need to set that phone up again. I was just curious if there is something that I have or haven't done in order for these phones to be put in the PNP Phones section? Do I need to be concerned with how this is? Thanks

 

[NikolasA_3CX]

Hi @tbc-tech

Already provisioned phones showing in the PNP section are expected and this was also the case for V18 also, and there is no need to take any action, because as you said if you remove them from the PNP section they will show up again.