- Joined
- Mar 23, 2020
- Messages
- 60
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- 8
Hi Support 3CX,
In case my customer 3cx Version 18.0.3.461 (Up to date) to provide extension can process 3cx console and setting Right to Monitor Report & Download only.

But, if ext access 3cx console in function can process
Can Clear call history.

Can Delete, Purge, file Recording.

In Version 16 in case if provide ext to manage report, can not delete & clear call history.
Please Recheck in update and fix problem.
Thank You
Mr.Suebpong Saengthongsuk.
In case my customer 3cx Version 18.0.3.461 (Up to date) to provide extension can process 3cx console and setting Right to Monitor Report & Download only.

But, if ext access 3cx console in function can process
Can Clear call history.

Can Delete, Purge, file Recording.

In Version 16 in case if provide ext to manage report, can not delete & clear call history.
Please Recheck in update and fix problem.
Thank You
Mr.Suebpong Saengthongsuk.