Polycom 330 phones

[johnpmardini]

I purchased 2 Polycom 330 phones, but I cannot get the phones to work with 3CX. The phone receives an IP from the DHCP server, but it cannot load any files. I think I am doing something wrong, and I cannot find anything on the Internet to help me.

For some reason, the auto provision instructions online are not working on this phone, and the web-based management for the Polycom phone isn't loading. All I can do is use the UI on the phone.

Suggestions? Help?

Thanks in advance,
John

 

[comresource]

Are you using Option 66? if so, what is the string you have assigned to it.

 

[johnpmardini]

Yes, I was trying to set it up via Option 66. Where do I see the string?

 

[skagen]

the string is the location of the provisioning folder on your 3cx server. depending on what O/S you are running, it can point to different places. I have server 08, and my provisioning string that I put in the DHCP option is:
http://<address of server>/management/provisioning
make sure that on your server, you actually have boot files in the location which on server 08 is:
c:\programdata\3CX\data\http\interface\provisioning
you might need to enable view hidden folders option to see it.
it is different on 03, but I don't remember the exact path.

 

[sigma1]

First of all, what type of DHCP server are you running?
Second, are you using IIS or Cassini?