Polycom 550 ring tone running 4.0.2b

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netswork

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I have installed a new system with polycom 550's running 4.0.2b. When I go through the ring tones and select different ones they play when adjusting the ring tone volume with the volume keys but when a call comes in they still ring with the default ringer. I have changed both the "default" ringer and the "extension" ringer.

Any ideas?
 
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