Polycom 650 with sidecar

[netswork]

I am testing out a polycom 650 with a side car. In the phone provisioning it seems that blf 5 and 6 dont do anything. On the phone line button 1 and 2 are the extension. 3-6 (BLF1-4) get what ever I configure them to be. BLF 5 and 6 seem to go nowhere, and then then side car starts at BLF 7. Is this normal for these phones?

 

[craigreilly]

Some phones lock buttons and you have to unlock them.
I had this on an Astra phone buttons 1 and 2.
I added this to the template.

prgkey1 locked: 0
prgkey2 locked: 0

 

[3397premier]

We just configured Polycom 650 with sidecar and it worked fine. One thing we have to change in provision template for Polycom 650 template

<reg
reg.1.address="%%extension_number%%"
reg.1.auth.password="%%extension_auth_pw%%"
reg.1.auth.userId="%%extension_auth_id%%"
reg.1.displayName="%%extension_first_name%% %%extension_last_name%%"
reg.1.lineKeys="1"
reg.1.lineKeys.SPIP320="2"
reg.1.lineKeys.SPIP321="2"
reg.1.lineKeys.SPIP330="2"
reg.1.lineKeys.SPIP331="2"
reg.1.lineKeys.SPIP335="2"
reg.1.lineKeys.SPIP450="1"
reg.1.lineKeys.SPIP550="2"
reg.1.lineKeys.SPIP560="2"
reg.1.lineKeys.SPIP650="2" <<<<<<Default is 2, and we change to 5 for reception able to get 5 incoming call on hold
reg.1.lineKeys.SPIP670="2"

This video showed how to change how many extension that you want for 650 model, I didn't used this but my teammate think this will help you also.
http://www.youtube.com/watch?v=xIUEwfcuxPM

Let us know if it help