Solved Portal API token

[peter007]

Hello,

I always get the error in the Wordpress plugin:

{
"result": false,
"error": "404 Not Found",
"errorcode": 404
}

How can I fix this?

 

[NickD_3CX]

Hi!

Can you please check that your 3CX Webinar plugin you have installed is v18.2.3?
Also, is your 3CX Server on V18 Update 1?

 

[NickD_3CX]

@peter007
Upon closer inspection of your screenshot, you have entered the incorrect "3CX HTTPS Public URL".
All you need to enter is:

https://<your FQDN>:<HTTPS Port>

You don't need to put at the end /meet/xxxxxxxxxxxxxxx .
Also, if your HTTPS Port is 443, you only need to put:
https://<your FQDN>

(also I obscured the FQDN from your post...)

 

[peter007]

Hi!

Can you please check that your 3CX Webinar plugin you have installed is v18.2.3?
Also, is your 3CX Server on V18 Update 1?

it's the latest update at

 

[peter007]

@peter007
Upon closer inspection of your screenshot, you have entered the incorrect "3CX HTTPS Public URL".
All you need to enter is:

https://<your FQDN>:<HTTPS Port>

You don't need to put at the end /meet/xxxxxxxxxxxxxxx .
Also, if your HTTPS Port is 443, you only need to put:
https://<your FQDN>

(also I obscured the FQDN from your post...)

I did it but it doesn't work either.

 

[NickD_3CX]

I did it but it doesn't work either.

In that case, could you please send me your FQDN and API Token in a PM so I can check from here what may be happening?
Once we have sorted things out you can generate a new Token and use that.

 

[NickD_3CX]

For other reading this, we just cleared the Cache, regenerated the API Token from the Management Console.

Also one note:


If you put in the field "3CX Extension Number", '0' value does not mean 'Any Extension', you have to leave it empty to show you any extension.