Ports Not Registered

[zinzaba]

My port status in 3CX says that they are not registered. Can anyone help me with this?

My setup is as follows:
SmartNode 4114
1 analogue phone line
3CX Phone Management System
3 VOIP Phones

All I want to do is get the 3 phones to use the analogue line for calls.

 

[leejor]

Have you had a look at the system logs in 3CX to see if the device is attempting to register? By "they" do you mean the sets as well as the trunk are not registering?

 

[zinzaba]

When I click on the Ports/Trunk Status in 3CX the status column says "not registered".

With system logs do you mean the activity log? If not where are the system logs? The activity log says "reason:not registered" when I try dialing a no.

 

[zinzaba]

Got this to work. Thank you for the help.

 

[holcombschools]

What did you do to resolve this. I have 7 lines, and only 4 of them show registered. We have constant phone issues with incoming calls not getting our automated system. It will just ring and ring. Any help will be greatly appreciated.