Possible incoming call anmount?

[Rmn3]

Hi guys,

if i have a queue, is it possible to set a specific anmount of possible incoming calls at time, so when this anmount is reached, that the queue directly forwards to the mailbox, for example?

Thanks in advance.

 

[VasilisV_3CX]

Hi @Rmn3,

Yes it is. Have a look at the Queue >> Advanced >> Maximum Callers in Queue.