Hi.
Following a V18 to V20 upgrade, plus umpteen serivice packs, we're up to date.
However some of our users "have no phone", as in if you go into the user account there is nothing under Edit User > IP Phone.
If I click "Configure a Phone" I get an error pop up "Error The item or link is not found" leaving me no way to add a handset to the user.
Even adding a new user, the same happens.
Does anyone have any ideas please!
Following a V18 to V20 upgrade, plus umpteen serivice packs, we're up to date.
However some of our users "have no phone", as in if you go into the user account there is nothing under Edit User > IP Phone.
If I click "Configure a Phone" I get an error pop up "Error The item or link is not found" leaving me no way to add a handset to the user.
Even adding a new user, the same happens.
Does anyone have any ideas please!
