Hey,
We send crew to customer sites for installations that take several months. When we do we typically send a phone or two as external extensions as these sites are usually in the US (we are in Canada). This helps save the cost on cell phones, as well many of the sites are in rural areas with poor cell coverage.
I am having an issue at one customer site that has a Cisco Switch/Router that assigns DHCP to devices. be default it seems to be configured with option 66 and its config is overwriting my provisioning links on the phone.
Is there a way to prevent the phone from using the provisioning instruction in DHCP without assigning it a static IP? The reason for no static is, the customer does not have any Cisco expertise on staff (outsourced IT company that is expensive) and we are not sure what the DHCP range is and don't want to cause a conflict.
Thanks.
We send crew to customer sites for installations that take several months. When we do we typically send a phone or two as external extensions as these sites are usually in the US (we are in Canada). This helps save the cost on cell phones, as well many of the sites are in rural areas with poor cell coverage.
I am having an issue at one customer site that has a Cisco Switch/Router that assigns DHCP to devices. be default it seems to be configured with option 66 and its config is overwriting my provisioning links on the phone.
Is there a way to prevent the phone from using the provisioning instruction in DHCP without assigning it a static IP? The reason for no static is, the customer does not have any Cisco expertise on staff (outsourced IT company that is expensive) and we are not sure what the DHCP range is and don't want to cause a conflict.
Thanks.
