Problem with autoAttendant since upgrade to v5.1

[Andrew L]

The autoAttendant does not function for incoming calls from two different voip providers. It works perfectly when I dial the internal number. I can direct calls to groups and individuals but not to the autoattendant. This worked perfectly in previous version.

 

[SY]

The autoAttendant does not function for incoming calls from two different voip providers. It works perfectly when I dial the internal number. I can direct calls to groups and individuals but not to the autoattendant. This worked perfectly in previous version.

Andrew,

Which version is previous?
Please specify VoIP providers.

Thanks

 

[Andrew L]

I rebooted my server and this solved the problem on this one issue. I did not think it was necessary, but I thought I would give it a try. Strangely I never had an issue on this 3CX phone system. Everything has worked flawlesssly except for this one issue. This is the best VOIP system I have seen. I just got started with it less than a month ago.
Cheers