Problem with "Call Through" after upgrade to v16

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smarty

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Hi,

after upgrading to v16 my good running call through configuration doesn´t work any more.

Error is: [Flow] Target endpoint for XXX can not be built!

I´ve used an extension which forwarded all calls to the voicemail. After logging into the voicemail I dialed 93 and got the option to dial the target number. On v15 everything worked fine for a long time but after upgrading to v16 no dialed numbers are forwarded any more.

Any ideas what I can do? I changed no configuration between v15 and v16 so it must have to do something with the upgrade.

Thanks, Paul
 
Are you talking about DISA? That error seems to imply that your outbound rules need to be looked at. 3CX did some engine changes that can affect where calls seem to originate from.
 
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Really strange problem! But I solved it...

Thanks for the mentioned links I´ve already read. I did it again and again and for me there was only one thing left I hadn´t tried so far: I´ve added an Inbound Rule with the same configuration for the "Route calls to" part as I´m already using in my SIP Trunk. Additionally I´ve deleted the Groups configuration in all of my Outbound Rules. After that I could use the described call through function again without any errors :)

I don´t really understand why I had to add the Inbound Rule but never mind.
 
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