- Joined
- Feb 18, 2009
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Hi
I'm using version 6 since last two years. After a gap of 8 months we again opened our office
And when i try to enter my licence key of version 6 which brought few years back is not working and showing error
"Licence key activation failed " error 62
i do not wish to upgrade right now
I also tried to do below operation but its showing error
"""Version 6.1 users who do not wish to upgrade to a more recent version, will have to patch the installation to the new version of the license installation module. To install the patch, this ZIP file (http://www.3cx.com/downloads/v6/php_cmstatus.zip) must be expanded, and the file contained within with filename “php_CMStatus.dll” must be copied over the older version inside the path “C:\Program Files\3CX PhoneSystem\Bin\Php\extensions”. After a restart of the machine, activation will be possible.""
But its not working cause there is all ready “php_CMStatus.dll” file in my “C:\Program Files\3CX PhoneSystem\Bin\Php\extensions”
and when i try to update its showing error
""The process cannot access the file because it is being used by another process "
Kindly help
Thank you in anticipation
I'm using version 6 since last two years. After a gap of 8 months we again opened our office
And when i try to enter my licence key of version 6 which brought few years back is not working and showing error
"Licence key activation failed " error 62
i do not wish to upgrade right now
I also tried to do below operation but its showing error
"""Version 6.1 users who do not wish to upgrade to a more recent version, will have to patch the installation to the new version of the license installation module. To install the patch, this ZIP file (http://www.3cx.com/downloads/v6/php_cmstatus.zip) must be expanded, and the file contained within with filename “php_CMStatus.dll” must be copied over the older version inside the path “C:\Program Files\3CX PhoneSystem\Bin\Php\extensions”. After a restart of the machine, activation will be possible.""
But its not working cause there is all ready “php_CMStatus.dll” file in my “C:\Program Files\3CX PhoneSystem\Bin\Php\extensions”
and when i try to update its showing error
""The process cannot access the file because it is being used by another process "
Kindly help
Thank you in anticipation