problem with new version

[jmatson]

i installed the new version today on a different server then my other. backup my data and restored it.
In my Logs it's telling me this
21:39:40.991 Active calls counted toward license limit: []
also all calls are ringing in. but not going to voice mail. the call just ends.

here is what the logs say about the calls

21:42:40.340 [CM503008]: Call(4): Call is terminated
21:42:40.332 [CM503021]: Call(4): ACK is not received
21:42:19.775 [CM505001]: Ext.100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [PJSUA v1.0.2/i686-pc-linux-gnu] PBX contact: [sip:[email protected]:5060]
21:42:19.775 [CM503002]: Call(4): Alerting sip:[email protected]:44733
21:42:19.732 [CM505001]: Ext.100: Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-6.1.5(a)] PBX contact: [sip:[email protected]:5060]
21:42:19.731 [CM503002]: Call(4): Alerting sip:[email protected]:5060
21:42:19.593 [CM503025]: Call(4): Calling Ext:Ext.100@[Dev:sip:[email protected]:5060]
21:42:19.592 [MS210002] C:4.4:Offer provided. Connection(transcoding mode): 10.1.10.2:7012(7013)
21:42:19.587 [CM503025]: Call(4): Calling Ext:Ext.100@[Dev:sip:[email protected]:44733]
21:42:19.586 [MS210002] C:4.3:Offer provided. Connection(transcoding mode): 74.93.147.250:9008(9009)
21:42:19.385 [CM503004]: Call(4): Route 1: Ext:Ext.100@[Dev:sip:[email protected]:44733,Dev:sip:[email protected]:5060]
21:42:19.384 [CM503010]: Making route(s) to <sip:[email protected]:5060>
21:42:19.383 [CM505003]: Provider:[888Voip] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
21:42:19.382 Refer: from=<sip:[email protected]:5060>;tag=eb31d920; to="MATSON JESS "<sip:[email protected]:5060>;tag=f67a6a3f; RefTo=<sip:[email protected]:5060>
21:42:19.178 [MS210003] C:4.2:Answer provided. Connection(transcoding mode[unsecure]):127.0.0.1:7010(7011)
21:42:19.177 [MS210000] C:4.2:Offer received. RTP connection: 127.0.0.1:40616(40617)
21:42:19.176 Remote SDP is set for legC:4.2
21:42:17.007 Active calls counted toward license limit: [4]

 

[jmatson]

if i hit DND on my phone the calls will go to VM. but if it just rings and rings. the calls are ended. fowarding rules are all setup and correct

 

[nb]

Active calls counted toward license limit: [] - this means that you have 0 calls at the moment.
If you keep a call connected you will see Active calls counted toward license limit: [1]
This is a message we added to know what calls are connected. We are changing this message to something more clear in the next version.

As for calls disconnecting:
Ack is not received. You have a routing problem. Check your network and check the phone configuration.
Firewall issues etc.

 

[jmatson]

i disabled the Stun. and put in the correct IP. and it works.

 

[nb]

Good - this is a good solution - I would have used it as a last resort but disabling stun is a good option and will keep your pbx working reliably. Put the correct public IP Address there and with proper port forwarding you are done for good.

 

[bilalamjad3]

i think its a back up files problem.

 

[nb]

Why do you think it is a problem from the backup & restore?

 

[bilalamjad3]

its back up files problem.

 

[nb]

bilalamjad3 looks like a bot. It can say nothing more than "it is a back up files problem" unfortunately.