Problems registering PSTN

[Beckner]

I cannot get the PSTN line to register with 3CX

I have a very basic setup in place, for testing and evaluation purposes:

3CX software running on Windows Server 2003
GrandStream 8-port GXW-400x gateway
1 GrandStream GXP2000 phoneset
2 Software phones

The configuration is as follows:

Extensions 100 and 102 are for the software phones
Extension 101 is the GrandStream phoneset.

ID and authentication work. I can call from set to set.

When I try to make an outbound call, server status shows the following:

10:11:15.988 ServRegs:nAdd Registration is rejected: user <myuserID> is not in database
10:11:15.868 CallConf:nIncoming Incoming call from Ext.101 to sip:<thephonenumberI'mdialing>@192.168.1.56

LineStatus shows the line as unregistered when it is IDLE, and "RINGING" when I try to make an outbound call. If I make a call from another phone INTO this number, it rings busy.

The gateway configuration is as follows:

External Number <the pstn phone number>
Internal Number 10000
Outbound Caller ID <the pstn phone number>
Allow outbound calls on this line TRUE
Answer incoming calls on this line TRUE
Answer after 0

Authentication <ID> (using PSTN number as ID)
Password <password> (Matching password)

Route inbound calls in office hours to Extension 101 (the phoneset)

Thanks for any help or info you can provide.

 

[netmatika]

Problem with PSTN lines

Hi Beckner,
i'm sorry but i must say to you that the GrandStream 8-port GXW-400x gateway isn't an GATEWAY!
This is a Multi-port(FXS)analog telephone adapter based on SIP standard!
At this gateway you can connect up to 8 analog telephone and convert them to SIP Phone.
If you want to connect your PSTN lines you need GXW-410x IP Analog Gateway Series...
This is a Multi-port (FXO) where you can connect up to 8 PSTN lines, to an IP PBX system, or with an existing traditional phone system.

Best Regards From Italy

Netmatika

 

[Beckner]

This is why I am not an early adopter...

So the device I have would be suitable if I wanted to use my analog phone lines WITHOUT an IP PBX?

 

[netmatika]

Problem with PSTN lines

Hi Beckner,
not exactly...
You can connect to your GrandStream 8-port GXW-400x up to 8 analog telephones for to trasform then in SIP Phone...and you can register any telephone like extension to 3CX PBX...
example:
for register the extension 103 you must enter in the GXW 4008
port 1
Authentication <ID> (extension as ID) (103)
Password <password> (extension password)(password of extension 103)
port 2
Authentication <ID> (extension as ID) (104)
Password <password> (extension password)(password of extension 104)
etc.etc.

Netmatika