Problems to expect / solutions to solve them, when installing on a host with Exchange services?

Status
Not open for further replies.

xt23

Joined
Aug 18, 2016
Messages
2
Reaction score
0
Hello,
my company needs a new telephone system and after some research I came to the conclusion that 3CX might be what we are looking for. So today, I intended to install the trial. Started reading the manual until I reached the point where it says:
3CX Phone System must not be installed on a host which is a DNS or DHCP server, has MS SharePoint or Exchange services installed.
Well great. I have a DHCP server and also Exchange services running on my server. What should I do now? Install a second Windows Server just so I can install this program on it?! Seems ridiculous to do so.

It's a bit sad that there is no information what will happen if I install 3CX anyway and if there are workarounds to solve the problems this will cause.
 
Hi there,

Installing the telephone system on the same machine as DHCP and exchange server is not recommended nor it is supported by 3CX. The reason is that this can cause major issues such as choppy or one way audio, devices not registering packets being lost.
In some cases queues not working properly and many other issues that you don't want to have as the telephone system is a critical system for business operation. Reason behind it is that a lot of these services use the same ports for their operation as well as the machines local host.

You could install 3CX on a virtual server hosted on Hyper-V or Vmware or install it on a PC which meets the recommended specifications.
http://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/
 
I've installed on about everything for demo and test. I currently have in on a laptop that I carry to show clients. Win 10 with 4g and and I5.
 
Thanks for clarification.
I was already assuming that it might be an issue with ports that are already in use. Was wondering if I could just use different ports. But well if it's not supported...


As far as my fist impression goes, one major advantage of 3CX compared to other solutions seemed to be that I don't need to run an additional VM. If I now need it anyway... well, I guess now Asterisk is getting the first chance for a test-run. Might come back considering 3CX if this test-run fails.^^
 
Status
Not open for further replies.

Forum statistics

Threads
111,851
Messages
589,359
Members
164,685
Latest member
Concorde