Problems using the Call Control API from a Windows Service

[mondago1]

Hi

I'm happy to provide more information if needed, but just thought I'd ask the question before going to much further with this on my own.

We have written a program to use the Call Control API and it works fine when run as an application (on the 3CX server), but we cannot get it to run as a windows service.

To test it further we tried taking the code from the "ActiveCalls_QueueCalls" test project and it times out indefinitely on the following line of code:

                Tenant[] tenantArr = PhoneSystem.Root.GetTenants();

Is this a known issue? (not working from a service) Or should we persevere?

Thanks

Note: We're using Visual Studio 2010, 3CX v10 and 3cxpscomcpp2.dll version 1.2.19643.0

 

[mondago1]

Re: Using the Call Control API from a Windows Service

Please could someone help with this? We're no further forward. Is it possible to use the API from a Windows Service?

 

[SY]

Re: Problems using the Call Control API from a Windows Servi

The API is a DLL/.NET library. In order to use it you need to add a reference to the 3cxpscomcpp2.dll, which is located in the 3CX Phone System bin directory and specify the application name, which must be unique

The API is only available on the server, i.e any application that is using it must be running on the server itself.

 

[mondago1]

Re: Problems using the Call Control API from a Windows Servi

Thank you for your reply. Unfortunately, this information we knew already. We are successfully using the API (on the server) already. What we can't do is use it in applications that run as a service. We think that this is because the API simply doesn't work in this environment. When we try basically the example project but configured to run as a service then it fails (freezes) too.

Have there been any successful deployments of the API running as a service?

 

[mondago1]

Re: Problems using the Call Control API from a Windows Servi

Anyone? Has anyone been able to use the API from a Windows Service?

 

[mondago1]

Re: Problems using the Call Control API from a Windows Servi

Is anyone using the API for any purpose?

 

[SY]

Re: Problems using the Call Control API from a Windows Servi

3CX use this API to create components like management console (Win forms), Web components (MyPhone, Web interface), QueueManager service etc.
Also, there are known implementations of services and components which are created by our partners and third party developers.

I'm sure you will find the reason if you will try to debug your application

Regards