Problems with 3CX CRM API

[rgc]

Hello,

we tries to use CRM plug-in method for integration of 3CX with custom CRM system according to http://www.3cx.com/blog/docs/crm-api/

Something works, but we have 2 problems:
1) we can't get notification that extension ANSWER the call
2) we can't get any when call ends using STORECALLINFORMATION method
We debug step-by-step our application and see that method STORECALLINFORMATION was not invoked at all, even if HasToStoreCallInformation property is set to true.

So is it possible to solve 2 problems:
1) send notification to CRM program that extension ANSWER the call?
2) send notification to CRM program that the call ENDS?

We use last version of 3CX and Assistant.

Thank you.

 

[srj]

Hi, I am also having the same issue. Did you get any fix for this ?