Problems with Portech 370

[surfie]

Hi,

since the update to release 7.x I ve problems with incoming calls between the portech 370 and 3cx.
Outgoing calls are working well but incoming fail. I've tried a couple of settings without any success.

Maybe someone has a good idea to solve this issue :roll:

Here the log entry:

21:25:17.837 [CM102001]: Authentication failed for SipReq: INVITE [email protected] tid=ca66067d8a cseq=INVITE [email protected]:5060 / 802 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

21:25:17.837 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.90.235:5060;rport=5060;branch=z9hG4bKca66067d8a
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]>
From: "+436802175805"<sip:[email protected]>;tag=567986c0
Call-ID: [email protected]
CSeq: 802 INVITE
Allow: INVITE, CANCEL, ACK, BYE, NOTIFY, REFER, OPTIONS, INFO, MESSAGE
Proxy-Authorization: Digest username="10010",realm="3CXPhoneSystem",nonce="414d535bffdb242d30:05003c972820f99e50a771d262230517",response="93b6b04071b7e98d8bd52e959eff49b4",uri="sip:[email protected]",algorithm=MD5
Supported: replaces
User-Agent: CM5K (706220)
Content-Length: 0

 

[Borsoock]

Hi
I've got no problems at all with 7.1 RC2 and this gateway (fw ver v6.694.o )
Make sure you have settings like below, '*' is a key. Check Mobile Settings, SIP from parameter is set to Tel/User (standard).

Thanks

 

[surfie]

Hello,

thanks for reply, it was the Tel/User setting. Strange with the the 6.x it worked with the Tel/Tel setting without any problems.