Provisioning File

[donbru01]

Hi at all , we have changed Public IP and we have reconfigured all data on 3cx
But we have found that on provisiong file for 3CXPhone8 below string retain old ip address

217.220.38.184:5001 is old ip address , where i can set new ip address ?


<MyPhoneServerPublicSSLAddr>https://217.220.38.184:5001/MyPhone/MPWebService.asmx</MyPhoneServerPublicSSLAddr>

 

[complex1]

Hi,

You have to recreate/update all provisioning files.
This is very easy to do…
In 3CX go to Settings > Phone Provisioning > Daylight Saving Time
Enable (or disable) “Enable Daylight Saving Time”, click “Apply”, revert previous setting, click “Apply”, “OK”.
Now all phone provisioning files are updated with the current settings.

Hope this help.

 

[donbru01]

Hi Complex thanx soo much for your help , we have do this fix , but i haven't changed ip address
Same 217.220.38.184 not new ip :O

<ProvLink>http://10.10.4.203:5000/provisioning/kmp3s0qsos/TcxProvFiles/3cxProv_141204125137_2438.xml</ProvLink>
<ProvLinkExternal>http://webrtc.axitea.it:5000/provisioning/kmp3s0qsos/TcxProvFiles/3cxProv_141204125137_2438.xml</ProvLinkExternal>
<MyPhoneServerLocalAddr>http://10.10.4.203:5000/MyPhone/MPWebService.asmx</MyPhoneServerLocalAddr>
<MyPhoneServerPublicAddr>http://webrtc.axitea.it:5000/MyPhone/MPWebService.asmx</MyPhoneServerPublicAddr>
<MyPhoneServerLocalSSLAddr>https://3CXCITDC.AXITEASPA.LOCAL:5001/MyPhone/MPWebService.asmx</MyPhoneServerLocalSSLAddr>
<MyPhoneServerPublicSSLAddr>https://217.220.38.184:5001/MyPhone/MPWebService.asmx</MyPhoneServerPublicSSLAddr>

 

[CentrexJ]

If you change your external IP address it doesn't update everywhere. 3CX Training says have to backup your configuration, uninstall and re-install. Then using the wizard put in the new IP address and restore your configuration.

This is why 3CX recommends using a FQDN instead of static IP address whenever possible. That way if the IP address changes you just update DNS instead of having to do the above steps.

 

[craigreilly]

I noticed this happened to me at my last job - and I went into the advanced parameters and looked for all Public IP instances and manually changed them. Worked fine and no downtime to backup and restore.

(Of course.... you should probably listen to 3cx.)

 

[donbru01]

Thanx at all , in all 3CX configuration we have check and i haven't this ip !
I have found via backup this file .ini

iiswebsitename=3CX Phone System Web Server
httpsport=5001
ippbx=127.0.0.1
sslfqdnext=217.220.38.184
sslfqdnint=3CXCITDC.AXITEASPA.LOCAL