Provisioningfile keeps showing old external IP-address

[egimbergh]

I changed the 'External/Public IP Address' under the 'Phone Provisioning' settings (V12). After that I restarted all the services.
But still the provisioning-XMLs (under C:\ProgramData\3CX\...\TcxProvFiles) show the old address in the tags
<MyPhoneServerLocalSSLAddr> and <MyPhoneServerPublicSSLAddr>. The non-SSL tags show the correct values. This happens for current users that I change, but also for newly added users.

According to Settings - Advanced - Custom parameters the old address is nowhere in the system anymore. I even searched the entire harddisk, but the only occurence of the old address is in two files under C:\Program Files\3CX PhoneSystem\Data\DB\base\16385\, which seem to be databasefiles. I'm a little scared to modify those.
(Also two occurence in two files under C:\Program Files\3CX PhoneSystem\Data\DB\pg_xlog, but those are just logfiles)

How do I get the system to completely accept the new address? Note that we run a multi-tennant system, with only a single tennant.
I already noticed there were more threads about this subject, but I couldn't find a real solution.

Erik

 

[Pierre_3CX]

Hi Erik,
The mentionned fields are related to the SSL configurations done at setup time.
In order to modify those you will have to :
- backup all except SSL option
- uninstall 3cx phone system
- reinstall 3cx phone system
- configure the SSL through setup wizard correctly with new valid fqdns/ips
- restore backup when prompted

 

[egimbergh]

Wow, that is not really an easy method for a setting that looks like it's configurable. Sure there's no easier way? Could I try by manually modifying the database files?

 

[Pierre_3CX]

Nope no easier trick as a new SSL certificate needs to be generated, webserver reconfigured, and some other entries needs to be modified, this can only be done once at setup time.