Solved Public IP of Hosted 3CX?

[JamesLucas]

Hello, first of all thank you for this service it is awesome and works flawlessly. My question is, is the Public IP shown in the configuration tab a Static IP or a Dynamic IP? Our SIP trunk provider will only provide a SIP trunk to us if the Public IP of the hosted 3CX is a static IP due to whitelisting so this information is critical.

Thank you.

 

[NikosT_3CX]

Hi, on 3CX side ip addresses that are assigned to the machines are setup as static but this ip might change in case something happens.
Now I can assume that your Provider is not supported by 3CX as from our side we provide support only to providers that are Registration Based and do not require to lock the public ip address of the PBX in their account.

https://www.3cx.com/blog/releases/pbx-hosting/

• You must use a supported, register based, SIP trunk provider (see how to check).