Morning All Apologies for this Case of the Monday's I've received a request to find out why a call didn't go through. Standard enough, I bang the phone number in the event log and gather the SIP error. However, I was unable to go back to Friday (3 days ago) because Database maintenance task has been finished. 3CX System Service ID: 10027 06/20/2021 2:00:03 AM 3CX logs and temporary files were deleted to conserve disk space. Event Notification Manager ID: 10025 06/20/2021 12:39:56 AM This purge is set to 30 days. So am I right in thinking that this purge means "Every 30 days 3CX will clear the event lot", rather than "When an alert get to 30 days old, it will be removed"? Is there any way to get this information back? Kindest Regards Alex Nicol

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Purged Event Logs

Thread starter Alex Nicol
Start date Jun 21, 2021

Status: Not open for further replies.

Alex Nicol

Silver Partner

Advanced Certified

Jun 21, 2021

Morning All

Apologies for this Case of the Monday's

I've received a request to find out why a call didn't go through. Standard enough, I bang the phone number in the event log and gather the SIP error. However, I was unable to go back to Friday (3 days ago) because

Database maintenance task has been finished.
3CX System Service ID: 10027 06/20/2021 2:00:03 AM
3CX logs and temporary files were deleted to conserve disk space.
Event Notification Manager ID: 10025 06/20/2021 12:39:56 AM

This purge is set to 30 days.

So am I right in thinking that this purge means "Every 30 days 3CX will clear the event lot", rather than "When an alert get to 30 days old, it will be removed"?

Is there any way to get this information back?

Kindest Regards

Alex Nicol