PUSH not works

[antonina]

We bought an Enterprise license. The subscription period for updates has expired today. PUSH stopped working immediately on phones. According to the instructions from the site, we set up our account for PUSH. FQDN originally had its own. PUSH never worked. The question is whether push without a subscription will work and if so how can you check what's wrong. Thanks.

 

[cobaltit]

Logic would dictate that if your license expired and then push stopped working then yes, you need a valid license/subscription for push. That being said, it doesn't mean that you need a paid license. If you have an annual license it should have reverted to Standard and still worked. Since it stopped working I assume you have a perpetual. I also assume you don't have a partner to work with otherwise you would have asked them. But a valid license is required for smart phone apps.

Your options are most likely to renew your maintenance or convert your license to an annual one there by getting into a valid license state. If you aren't working with a partner you could link your license to us and I can look into it further. Our partner ID is in my signature.