PWA missed calls to ring groups

[paulsummers]

We are receiving reports from the team that intermittently, inbound calls to ring groups are popping up as missed when group members are online and available; extensions don't ring, just the missed call notification. All using MacOS Chome/Edge PWA.

 

[JohnS_3CX]

Hi Paul,

Let's get some more details on the issue:

- So the PWA is open, up and running, and suddenly you get a missed call notification without any ringing?
- Whereas other times it rings just fine on the very same extensions?
- And when this happens, all ring group members miss the call or some ring while some don't?

Tell us as much as possible so we can better understand the conditions.