Quality issues

[leonardorebelo]

Just now I did the following test here :



Test setup :

- Smartphone Jeanneke connected to WiFi Mobile@Bruynooghe + 3CX app
- My smartphone also connected to WiFi Mobile@Bruynooghe + 3CX app
- I call with my 3CX app from CCE to the general number of Bruynooghe and Jeanneke answers via the 3CX app.
- I have put the IP address of Jeanneke's smartphone in monitoring mode on the firewall.


Determinations :

* Only 1 to 2 seconds after Jeanneke answers I hear her voice
* During the conversation the sound drops out several times. I cannot hear Jeanneke anymore and at that moment Jeanneke gets a loud beep on her 3CX app.
* In the firewall monitor I see no DENYs related to traffic coming from Joan's 3CX app.


What could be the cause of this?

 

[Alphabetic]

This is likely to be a firewall issue.

https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/