I recently updated from v15.5 to v16 and noticed this difference and was wondering if there was a way to change it. We have a queue that will prompt customers to put in their number and we call them back. In all previous versions of 3CX the call would show until the person confirmed their number and after they hung up it would go away until they were called back. In v16, the calls stay in the window making it hard to tell who's on a call. Is there a way to make it so these calls don't show after the customer hangs up?
