Recalls not made

[Simon Netphon]

What means the listed calls in the log "Recalls not made" ?

 

[Alphabetic]

You're going to have to give a little more info here.

where are you seeing this?

Screenshots?

 

[Simon Netphon]

Under Reports -> create new Report. Then the Queue failed callbacks. Via Mail i get the Report with all listed failed callbacks. But what it means: Why they failed and what happen with this calls?

Thx for Answers

 

[YiannisH_3CX]

That can mean a number of things. Perhaps the person who requested the callback did not reply or the call timed out in the queue. Like normal calls there is a number of reasons why they cannot be completed.