Received / Outbound calls list empty in 3CX User portal

[south3]

Hi,

I have a problem on several installatons with that Received and Outbound calls don´t list in the 3CX User Portal. Missed calls are shown but the two other ones are empty.

I´m running v8 (latest) with Cassini on Windows XP SP3 (32-bit) and Win 2008 (64-bit).
CDR is set to single file.

Something I´ve missed to configure or any ideas..?

Best regards,
Joakim

 

[Henk]

The received and outbound calls are not routed via an other extension or ID?

 

[south3]

Hi Henk,

No, they are all direct calls made from ordinary extensions with Grandstream phones (GXP-2000/1200/2010).
They are routed via a VOIP provider (only one exists).

B.r
Joakim