Recording Internal Video Calls and SIP Trunk on 3CX – Is It Feasible?

TomyLe

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Currently, 3CX provides seamless support for recording audio calls, but video call recording has yet to be integrated by default. This raises the question: will 3CX consider expanding support for recording internal video calls and SIP Trunk calls in the future, similar to other advanced PBX systems?

Implementing this feature would not only allow for the storage of important conversations but also provide significant benefits in quality management, training, and compliance for industries with strict regulations. Hopefully, 3CX will soon explore and develop a video call recording solution to meet the growing demands of its users!
 

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