recording not happening for the calls landing in Queues

[rinchu]

Hi ,
I've gone through the thread (https://www.3cx.com/community/threads/call-queue-recording-bug.69829/) and understood there is a bug in call recording over queue.
Is there any way available to get the calls recorded which are landing in queues?
Please advise...

 

[Saqqara]

The url you posted is very old, you are probably not running that version

In order to record queues you have to enable recording on the extension - Extension - Options



The option under queues, allows to caller to opt out / in, does not do the recording - this is done at extension level